Frequently Asked Questions
Find answers to common questions about Talentrixs
General Questions
What is Talentrixs?
Talentrixs is an AI-powered resume screening platform that helps recruitment teams automate the initial screening process. Our advanced AI analyzes resumes against job requirements, scores candidates, and provides detailed insights to help you find the best talent faster.
How accurate is the AI screening?
Our platform leverages advanced AI models to analyze resumes against job requirements. The system evaluates multiple factors including skills match, experience relevance, education requirements, and qualifications. However, we always recommend human review for final hiring decisions.
Can I try Talentrixs for free?
Yes! Our Starter plan includes 50 free screenings per month, perfect for small teams or trying out the platform. No credit card required to get started. You can upgrade to a paid plan anytime as your needs grow.
Features & Functionality
What file formats are supported?
We support PDF, DOC, and DOCX formats. Our AI can extract and analyze text from these formats regardless of layout or design. For best results, ensure resumes are text-based rather than image-only PDFs.
How fast is the screening process?
Screening typically completes within a few minutes per resume. Bulk screening of multiple resumes happens in parallel, so you can process large batches efficiently. Results appear in your dashboard as they're completed.
Can I customize the screening criteria?
Yes! You can define required skills, preferred qualifications, experience levels, and education requirements. Our AI adapts to your specific criteria for each job posting. Enterprise Gold plans and above also include custom scoring rules for advanced customization.
Can I export the screening results?
Yes, you can export results in CSV or Excel format. Exports include candidate scores, key qualifications, screening summaries, and all relevant data for further analysis or integration with your ATS.
Security & Privacy
How is candidate data protected?
We take data security seriously. All data is encrypted in transit and at rest using industry-standard encryption protocols. Candidate data is stored securely with regular backups to ensure data integrity and availability.
Who has access to the resumes I upload?
Only authorized users within your organization can access uploaded resumes. Our team members never access your data unless explicitly requested for support purposes.
How long do you retain candidate data?
Data retention follows your organization's settings, with options from 30 days to indefinite storage. You can delete any candidate data at any time. We also support automated data deletion policies for compliance.
Pricing & Billing
How does billing work?
You're billed monthly or annually based on your chosen plan. All plans include a set number of monthly screenings. If you exceed your limit, you can either upgrade your plan or purchase additional screenings at a per-screening rate.
Can I change my plan anytime?
Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades take effect at the start of your next billing cycle. We'll prorate charges accordingly.
Do unused screenings roll over?
No, unused screenings do not roll over to the next month. However, annual plans typically offer better value with higher monthly limits and lower per-screening costs.
Team & Collaboration
Can multiple team members use the same account?
Yes! Professional and Enterprise plans support multiple team members. Each member can have their own login credentials for better collaboration and accountability.
Can we share screening results with hiring managers?
Yes! You can export reports or invite hiring managers as team members to collaborate on hiring decisions.
Still Have Questions?
Can't find what you're looking for? Our support team is here to help.